Policy of Confidentiality
The savent.ua online store pays special attention to each customer and his or her order and takes full responsibility for the protection of personal data of its users. The customers of Savent online store are entitled to view the information on all pages of our website, without notification of their personal data. However, to use all the features of our website related to the purchase of products represented in our online store, we need your personal and contact information to confirm the order and clarify the terms and method of delivery. We do not transfer your personal data to third parties and protect their confidentiality.
1. General provisions
1.1. This Policy of Confidentiality establishes the order of receipt, storage, processing, use and disclosure of personal data of the User. Receipt of personal data of the User is carried out in the process of ordering through the store’s shopping cart, when placing an order by phone numbers specified on the website, as well as at the time of registration by the User (creation of an account).
1.2. To place an order through the shopping cart in the Savent online store, the User is obliged:
- to carefully read this Policy of confidentiality (hereinafter the “Policy”);
- to enter by him- or herself all the necessary data (name, email address, contact phone number, delivery address) in the special form for ordering;
- to agree with this Policy by confirming his or her order.
1.3. To register on the savent.ua website, the User should carefully read this Policy of confidentiality and give his or her full consent to its terms by clicking the “Register” button.
1.4. The Savent online store together with the User must take all necessary security measures to prevent losses or any other negative consequences that may be caused by the loss or disclosure of the User’s personal data.
1.5. In case of disagreement with the terms of this Policy of Confidentiality, the User has no right to register and place an order on the savent.ua website
1.6. By registering or placing an order in the Savent online store and entering personal data or by providing these data to the telephone numbers listed on the website, the User gives his or her consent to the terms of this Policy of confidentiality. Also, the User grants the right to the Administration of the savent.ua website to receive, store, process, use and disclose his or her personal data on the terms of this Policy of confidentiality.
1.7. The User agrees that in the event of a negilegent attitude from the part of the User to keeping his or her login and password safe, third parties can get unauthorized access to the account and other User data. The Savent online store shall not be liable for any losses caused by such access.
1.8. This Policy of Confidentiality applies to the User from the moment of a transfer by the User of his or her personal data and for as long as the savent.ua website stores the information about the User, taking into account and personal data.
2. What personal data we collect
2.1. The Savent online store collects the following personal data: name, last name, contact phone number, email address, delivery address.
2.2. Any other information is provided by the user at his or her discretion.
2.3. The savent.ua online store does not collect users' IP-addresses.
3. The reasons for the collection and processing of users' personal data
3.1. The savent.ua online store collects and stores only the personal information that is necessary for the provision of services for the sale and delivery of ordered products.
3.2. The savent.ua online store collects data for communication with the User, including for sending notification of the provision of services, informing the User about the availability of products, order confirmation, delivery of ordered products, for courier service connection with the User, as well as for processing requests and inquiries from the User.
4. Terms of providing access to the database
4.1. The Savent Company does not transfer the User's personal data to third parties, except for the cases determined by the legislation of Ukraine.
4.2. The disclosure of the User's personal data is carried out when the User orders products in the savent.ua online store only to the extent that is necessary to identify the User and his or her order only by the store employees, who have the right to process the User's personal data.
5. Editing by the User of personal information
5.1. The User has the right at any time to change (update, add, delete) the provided personal information or part of it.
6. Protection of collected information
6.1. The savent.ua online store takes all necessary organizational, technical measures as well as the measures to protect the confidentiality of the users, in accordance with the procedure that is generally used to protect this kind of information in the existing business practice. Only those employees of the savent ua online store who have signed an agreement of non-disclosure of user information to third parties and those who need to perform their job functions, have access to user information.
7. Changing the Policy of Confidentiality
7.1. We have the right to change the terms of the Policy of Confidentiality. In this case, we will replace the version of the document on the “Policy of confidentiality” page. The new Policy of Confidentiality shall become effective as soon as it is published on our website. Please, periodically review these terms to be informed about how the savent.ua online store protects personal data of its users.
8. Feedback. Questions and suggestions
8.1. All questions and suggestions that have arisen with respect to the current Policy of Confidentiality should be reported to the User Support Service of the savent.ua online store at the address specified in the Contact Us section.